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This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through the Advika Collectionz website.

At Advika Collectionz, we prioritize ensuring that your orders reach you in a timely and safe manner. To ensure a seamless shipping experience, we partner with reputable courier services such as Canada Post, DHL, FedEx, and others. While we make every effort to process and ship your order on time, we cannot be held responsible for any unexpected delays caused by logistics or external factors.

Shipping within Canada

•Shipping Charges: Shipping within Canada is charged based on the delivery location. The exact shipping cost will be calculated and displayed during the checkout process.

•Delivery Time: Most orders within Canada are delivered within 5-7 business days, but delivery times may vary depending on the destination.

International Shipping

•Shipping Charges: International shipping is available at a rate based on the destination country. The actual shipping cost will be calculated during checkout.

•Delivery Time: For international deliveries, packages usually arrive within 12-15 business days, depending on the destination.

Order Processing

•We process orders Monday through Saturday, excluding public holidays.

•Once your order has been shipped, we will send you an email with tracking information to monitor the progress of your delivery.

Address Information

•We kindly request that you provide a valid shipping address, including the zip code and phone number, to ensure a smooth and efficient delivery process.

•Address Changes: If you need to change the shipping address, it can only be done before the order has been shipped. Address changes are only possible if the new location is within the same region or country.

Impact of Government Regulations

•Please note that logistics and delivery timelines may be affected by government regulations or unforeseen closures, including those related to public holidays, strikes, or other emergencies.

Thank you for choosing Advika Collectionz! We are committed to providing a positive shopping experience and delivering your orders with care and efficiency.

This Return & Refund Policy applies to all purchases made through the Advika Collectionz website.

Returns

•No Returns: We do not accept returns for any purchased items. However, if your item is damaged or defective, we offer a replacement.

Conditions for Replacement

•The item must be unused, in the same condition as when received, and in its original packaging.

•To request a replacement, you must notify us within 4 days of receiving the product.

Refunds

•No Refunds: We do not offer refunds for purchases unless the item is defective or damaged upon arrival. In such cases, a replacement will be provided.

Replacement Process

•If you receive a damaged or defective item, please contact our customer service team at advikacollectionz@gmail.com within 4 days of receiving your order. Please provide a video of unpacking the product to show the condition of the item as you open the package, along with proof of the defect or damage (such as images or videos).

Replacement Timeframe

•Once your request is received and approved, we will initiate the replacement process. The replacement item will be shipped within 7 days after approval of your claim.

Thank you for shopping with Advika Collectionz! We are committed to ensuring your satisfaction and will make every effort to resolve any issues with your order.